Contact Centers

High-Speed Single Purpose Desktops

Seconds count and speed of answer makes all the difference.  Our Contact Center optimized desktops make sure your agents have the right information at their fingertips.

Agents Anywhere

Contact Centers are essential for companies, from sales to customer service, it is critical to provide agents with fast reliable systems.  Customer experience can have a major impact on their opinion of your company.

Minimal Capital Investment

Avoid costly hardware refresh cycles, infrastructure and capital intensive in-house VDI deployments while managing a more consistent monthly operating cost.

Centralized Control

One of the keys to a successful contact center is providing agents with the tools they need to do the job, but nothing else.  Agents will be more productive and spend more time with customers if they don’t have to spend time getting set up or being knocked offline.

Secured Systems

100+ User controls help regulate your user’s ability to transfer data.  This is essential when you handle sensitive customer information or are in a regulated environment.

Isn’t it time for you to join the cloud?

DirectDesk provides a full suite of cloud-based virtual services for the next generation of business.

Everything you need from virtual desktops, servers and the most sophisticated cloud-based phone system on the planet. We can migrate your business to the cloud quickly and safely.