user receives unlimited access to a multi-function help desk. The
help desk is available 24 hours a day, seven days a week, including
all holidays. With your permission, our help desk technicians can
logon to your session and walk you through a solution when necessary.
All questions are welcome: From "Oh, &!%, I forgot my password"
to "How do I change the background on my PowerPoint presentation?"
to "Oh, my goodness, I need that email that I deleted on Tuesday!
Can you get it back for me?"
By providing expert help, the
Help Desk enables our user population to maximize their own resources.
No longer will you spend valuable time trying to figure out the
best way to accomplish a task in any of the Office Products. Call
on our experts. Using the Help Desk will also allow new employees
to become proficient more quickly about the processes your office
uses in its technology.
Ultimately the benefits of the Help Desk---its convenience, accuracy,
and consistency---add up to savings which will reduce the cost of
technology and benefit every user in your organization.
- directDESK Support